Frequently Asked Questions (FAQ)

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Can I buy Playground Passes in advance?

Yes, you can buy passes in advance but you are still required to go through the other processes such as logging in, signing the waiver, and logging out.


I will go out for lunch or for a toilet break, is my Playground Pass still acknowledged when I return?

Yes, just inform our staff or manager so that you are logged properly as coming back. This also helps us monitor visitors inside the facility or your family/friends calling and looking for you.


I bought a Playground Pass in the morning for a quick spin, then will go to work and come back in the afternoon, is my Pass still acknowledged when I return?

If you return at 5pm a new Playground Pass for the night use is required.


I am a parent bringing my child to ride, will I also buy a Playground Pass for me?

Nope, only those that will use the facility will buy the Playground Pass.


I am accompanying my friend but will not ride, will I buy a Playground Pass for me?

Nope, only those that will use the facility will buy the Playground Pass.


I am just brining my bike for service at the Resident Wrench, do I have to get a Playground Pass?

Nope, only those that will use the facility will buy the Playground Pass.


I am a Skateboarder, 11am to 2pm is the Skateboard Priority Time, can I still skate outside this time?

Yes if there is few or no users and if you know how to give way and respect the skateboarders as priority during this time.


I am a biker, 11am to 2pm is the Skateboard Priority Time, can I still ride during this time?

Yes if there is few or no users and if you know how to give way and respect the skateboarders as priority during this time.